Our standard delivery service is free of charge when you spend £50, and just £3.99 on orders under £50.  
Delivery is normally within 5 working days (Monday to Friday).
Your order status will show as 'Processing' in My Account until it has been despatched. If your order is likely to be delayed we will email you to let you know.    
We use a number of delivery services including Royal Mail, Parcelforce, DPD and Hermes.
Please note that we cannot deliver to PO Boxes or BFPO addresses.  
Most of our deliveries will require a signature, so wherever possible please ensure that someone is normally available at the delivery address to sign for the goods.
Items are despatched from multiple warehouses, so please be aware that your order may arrive in more than one parcel. 


Our delivery service to remote and offshore areas of the UK is charged at £12.99 per order.  
Please refer to the full list of postcodes below, as dictated by our couriers.   
AB31, 33-38, 45, 52-56, BT (all), FK17-21, GY (all), HS1-9, IM (all), IV1-3, IV10-56, JE (all), KA27-28, KW1-3, KW5-17, PA20-49, PA60-80, PH17-26, PH30-44, PH49-50, PO30-41, TR21-25, ZE1-3. 
Please allow 2-3 days longer for your order to arrive.  


Lines marked 'Normally Delivered in 1-2 Days' will be upgraded to a 24-48 hour delivery service at no additional charge. Delivery Monday to Friday only - weekend days should not be counted as delivery days. Applies to the UK only. Standard delivery charges and postcode restrictions apply. Not available offshore or in remote parts of the UK. Other items on the same order may arrive separately.
While this is our standard service on ranges and products where you find this information displayed, it should not be considered a guarantee. If you need a guaranteed delivery service please call us and we will be able to confirm this for you.


We deliver to the following list of European countries.
Delivery charges per order are detailed below. Please allow 1-2 weeks for your order to arrive.

Austria £24.99 
Belgium £14.99 
Czech Republic £24.99 
Denmark £14.99 
Estonia £24.99 
France £14.99 
Germany £14.99 
Ireland £14.99 
Italy  £14.99 
Luxemburg    £14.99 
Netherlands   £14.99 
Portugal £19.99 
Romania £29.99 
Spain £19.99 
Sweden  £24.99